FAQs

Will my cheese stay fresh during delivery?

Hell yeah! We are the very first cheese delivery company to insulate our boxes, so our chilling packs work a treat keeping your cheese in perfect condition until you have a chance to get it in the fridge/eat it immediately on the doorstep whilst the APC driver looks on awkwardly.

What if I'm not in? That worries me a lot.

Well, it doesn't worry us cheesy amigo! Your delivery will be left in your nominated safe place (e.g. porch, behind the bins, shed) and waiting with bated breath for your return. Each parcel contains ice packs and wool to keep your cheese chilled for up to 48-hours. Your cheese is gonna be ok...as are you.

OK, but I bought this cheese as a gift for someone else...what if my safe place instructions aren't...safe?

As long as you have left a mobile number and/or email for the recipient, they will get a 2hr delivery window via text/email on the morning of delivery. We would recommend they use APC's PinPoint tracking facility to keep a watchful eye on their parcel's journey, meaning your recipient's neighbours will not be getting free cheese!

I'm ordering for a very important occasion, any advice?

Other than ordering copious amounts of cheese, we would recommend double-checking all the delivery info before you checkout, including phone numbers, emails, and safe place instructions. We use an overnight delivery service and our courier is extremely reliable, but please consider things can happen (however much we cross our fingers and wish very hard!). Therefore, if the delivery date cannot be missed, please move the delivery day to one day before you need the cheese.

How should I store any leftover cheese?

We recommend tucking into your cheese on the day it arrives but if you really have to wait, unpack the contents of your Cheesebox and pop the cheeses into an airtight container in the fridge (keeping the blues separate, if possible). The best place is usually the salad compartment, as it’s slightly warmer and more humid than other areas of the fridge.

Should you have any leftovers, re-wrap your cheese in the waxed paper it arrived in. Otherwise, Beeswax wraps are a great alternative to clingfilm, as they’re more breathable (and did we mention reusable and plastic free?). Keep leftovers in an airtight container to stop them from drying out – this has the added bonus of containing any, erm, untoward aromas.

Remember to take your cheese back out of the fridge 1-2 hours before you're ready to tuck in to get it to room temperature – it can taste a little bland if too cold!

How long do the cheeses keep?

Soft cheese - up to 1 week
Blue cheese - up to 1 week
Hard cheese - up to 2 weeks

We get our cheese out to customers so that it’s ready to eat upon delivery – matured to perfection and always cut fresh on the day it’s sent out. That’s why we recommend you eat your cheese on the day it arrives.

I have a subscription, but I am due to be away on holiday for the next delivery date. Do I need to cancel my holiday? 

Cheese comes before everything else, and that includes holidays. BUT, luckily, you can have it both ways. Just get in touch, and we can change around your dates however suits you. You might say, you can have your cheesecake, and eat it. 

I notice your cheese costs more than in a supermarket...what's the score there?

Ouch, that one does actually hurt. At The Cheese Geek, we have feelings just like normal people. If you eat our cheese alongside supermarket cheese, it will be like watching HD vs black and white TV (not even non-HD). Also, many of our cheeses are not available in supermarkets as they are small batch, made by hand. The ones that are available in supermarkets simply don't get treated with the same care as we treat our cheese. Also, from us, you get all the little Z-Cards with the cheese stickers...come on people!

I'm on a diet getting beach body ready...will cheese make me fat?

Eating cheese won't make you fat per se, but like with anything eating too much of it will. Unlike most companies that pack in well over 1kg of cheese in each box, our Regular Cheeseboxes are a perfectly dainty 600g, so if you are sharing them with 2-4 people (for a dinner party for example) it means you get to try 5 different cheeses in cute little portions, and you won't have loads of leftovers sitting in the fridge taunting you every time you open it. The result...you ate cheese AND you have the beach body of your dreams. You're welcome.

Can I eat cheese while pregnant?

This is not official advice and we recommend referring to the NHS website to make sure you’re comfortable with what you’re eating during pregnancy. As a general rule of thumb, you can eat any cheese as long as it’s totally cooked through – so you don’t have to give up cheese toasties! There is also plenty of evidence suggesting that hard, matured cheeses are also safe, even if they are unpasteurised. You should avoid all soft cheeses (unless fully baked through), including those with washed or bloomy (white) rinds and soft blue cheese, unless otherwise advised by a health care worker. Be aware of any uncooked puddings, such as cheesecake or ice cream, which may contain unpasteurized cheeses and milk.

Click here to view the NHS approved list of safe cheeses to eat during pregnancy.

Do you do vegetarian cheese? 

Oh. Yes. Not only do we DO vegetarian cheese, we LOVE vegetarian cheese. Just tick the veggie option when you pick your box, and sleep safe in the knowledge that your dreams are about to come to fruition.

Erm...that was meant to be a trick question. What is vegetarian cheese? 

Traditionally, cheese is curdled using rennet, which is an enzyme derived from the stomach lining of calves. So, with vegetarian cheese, rather than using 'traditional' rennet, plant-based rennet is used, or in some cases enzymes from funghi or bacteria.

Is there any allergy information I need to be aware of? 

If you have any allergies, to be on the safe side, it's best to email in and check with our Geeks. The email address is hello@thecheesegeek.com

So Cheese Geek, what is your favourite cheese? 

This is like asking which of your children you love the most. Even if there is an answer, it would be unimaginable to actually say it, and I certainly wouldn't write it down. You will have to come and meet me at an event and ask me...I may have an answer for you then...maybe.

For more FAQs and everything else in between, checkout our Geek Knowledge Base!